Mental Health Transport

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ERS Medical provides a national 24-hour, 365 days a year urgent response service for the movement and care of people with mental health illness. Our team has over 20 years’ experience in providing a professional, reliable and compassionate service managing vulnerable and challenging behaviour safely and with dignity and respect.

All transport requirements are met with highly trained, dedicated crews and vehicles to ensure a safe, comfortable and timely transfer of service users. Our specialist teams consist of healthcare assistants, registered mental health nurses and escorts with expertise in areas including learning difficulties/disability, autism & aspergers, dementia, child & adolescent mental health and older adult care.

Our mental health bookings have a dedicated phone number: 0333 240 4077

Working in partnership with over 40 NHS Trusts, Mental Health Trusts, CCGs, CSUs and private hospitals, we are committed to understanding each patient’s needs and delivering high standards of care to patients with a wide range of mental health illnesses.

ERS Medical has extensive experience in providing a variety of secure transfers throughout the UK for adults, children and adolescents with mental health illness. Journeys have included:

• to and from low, medium and high secure psychiatric settings
• court escort and attendance for hearings including transfers to and from prisons and courts
• from police stations, A&E departments, 136 suites
• to and from outpatient appointments

Meet our dedicated mental health teams – Click here to find out more.

Our operational bases are expanding, please find a map below of our current and future bases: