0333 240 4999

Patient Transport & Healthcare Courier Services…

just one call away! 0333 240 4999

We’re ready when you are! Thanks to our 24/7 contact centre and swift operational responses, our customers are meeting their urgent ad hoc requests by utilising our nationwide on demand capacity. We provide a comprehensive range of ad hoc services including:

care quality commission

  • Non-emergency patient transport
  • Mail & healthcare courier
  • Secure patient transport
  • Bariatric transport
  • Repatriation services
Patient transport support

Patient Feedback Survey

ERS Medical values your feedback! If you have travelled with us and would like to leave feedback about your experience, complete our Online Patient Survey here.


We are taking the outbreak of COVID-19 very seriously, for information on how ERS Medical is responding to the COVID-19 situation please click here.

Patient Transport Services

Secure transfers for mental health patients.

Next or same day dedicated healthcare courier service.

Our model doesn’t just simply take over the management of existing suppliers.

Intra/inter-hospital transportation of critically ill patients.

Incubator transport for newborn and premature infants.

Flexible transport for wheelchair and stretcher requirements.

24/7 ad hoc healthcare transport solutions at short notice.

Rapid response, commercial medical repatriation.

A time-saving resource to streamline internal mail delivery.


Just wanted to let you know, the staff here at LHCH Pharmacy are very impressed with the level of service you are giving to our new home delivery service. One person commented at our team meeting this morning that “you were outstanding” Danny Forrest, Acting Chief Pharmacist, Liverpool Heart and Chest Hospital NHS Foundation Trust.

I would like to thank the ERS Medical crew who helped me when I had fallen down the stairs. Their sense of humour made the situation easier for me and they spent time with me to help manage the days ahead.

The ambulance arrived very quickly and the crew were really professional, kind and caring.

I am very anxious to thank ERS Medical for their kindness to me, aged 91, when I fell and my live-in carer could not lift me up. They were very thorough and could not have been kinder and more considerate had they been attending to their own fathers.

I wish to thank you for the excellent service I received. The crew were very professional, calm, understanding and very competent – we could not have asked for anything better.

Personal details have been removed to ensure patient confidentiality

Working with the
healthcare sector

At ERS Medical, we provide specialist transport services to the healthcare sector. We understand that this is a dynamic and ever-changing industry, with a rapidly changing political landscape that sets out growing needs and performance expectations, tightening costs and reducing carbon emissions.

We offer a wide range of services to customers from public and private sectors including the NHS and private healthcare organisations.

Staff Ambulance
ERS Medical Ambulance Patient Transport

Volunteer With ERS

We run a number of volunteer schemes across our contract areas and have current driver vacancies in Norfolk. We are always keen to hear from those who think they have what it takes to join our team.