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Case Studies

At ERS Medical, we work with a number of clients such as:

  • Primary Care Trusts
  • Acute Trusts and their Hospitals
  • Private Hospitals
  • Schools and Educational Institutions
  • Local Authorities
  • Care Home Groups
  • Insurance Companies
  • Airports

A swift and agile approach to Covid-19

In early 2020, ERS Medical defined its COVID-19 Strategy with a view that this would rapidly adapt, grow and develop to reflect the changing nature of the virus and fluidity of the national guidance. It very quickly became apparent that COVID-19 required the focus of the entire business and central co-ordination was needed to manage all aspects of our response. Read more about our agile approach.

We are a forces-friendly employer

ERS Medical is proud to be a forces-friendly employer and has been awarded the Armed Forces Covenant Employer Recognition Scheme Silver Award. We completely support service personnel with time off for training and deployment. Read more about David Scott’s experience.

Dual-Temperature Controlled Vehicles

Read how our new dual temperature-controlled medical courier vehicles can safely transport both, pharmacy and pathology items at the specified temperatures without compromising on the integrity of the cold chain. ERS Medical’s new vehicles completely eradicate any unforeseen issues on route such as traffic jams and pave the road for the next step of innovation in the medical courier space.

Leeds Teaching Hospital NHS Trust

We work with Leeds Teaching Hospital NHS Trust, providing a patient transport service to 23,844 patients. Read more about how we delivered efficiency, improved patient flow and generated significant annual savings for the Trust.

Northumbria Healthcare NHS Foundation Trust

We provide a patient transport service to Cramlington Specialist Care Hospital, part of Northumbria Healthcare NHS Foundation Trust, a service covering 12,864 patients. Read more about how we helped the hospital understand the detail behind the service to customise resources and deliver a better patient experience.

West Suffolk, East Suffolk and North East Essex NHS Trust

ERS Medical goes above and beyond to support the West Suffolk, East Suffolk and North East Essex NHS Foundation Trust (ESNEFT) during the COVID-19 Pandemic.

East Suffolk and North Essex NHS Foundation Trust

ERS Medical provides healthcare courier services for the East Suffolk and North Essex NHS Foundation Trust covering 3 hospitals and 194 GP surgeries. ERS Medical is responsible for the collection and distribution of samples, consumables, post, pharmaceuticals, CSSD and medical records across East Suffolk and North Essex.

Mid Essex Hospital Services NHS Trust and Mid Essex Clinical Commissioning Group

ERS Medical, Mid Essex Hospital Services NHS Trust and Mid Essex Clinical Commissioning Group are working in partnership to improve patient flow through the A&E department and to maximise bed space on wards at Broomfield Hospital, Chelmsford.

NHS Fife Primary Care Emergency Service (PCES)

NHS Fife is one of the 14 regions of NHS Scotland and provides healthcare services to the area via a network of hospitals, general practitioners, dentists, opticians and pharmacies.

ERS Medical was the first contract provider change for NHS FIFE PCES since its inception in 2004 and provides ‘out of hours’ transport services. ERS Medical worked closely with NHS Fife to ensure the contract change was undertaken smoothly, with no disruption to service.

Southern Health NHS Foundation Trust

Southern Health NHS Foundation Trust was formed when Hampshire Partnership NHS FT and Hampshire Community Healthcare Trust merged in April 2011. As a result, the number of duplicated non-patient courier routes served by several in-house and private providers had increased. In addition, many of these routes were inherited and serviced by vehicles that were several years’ old and very carbon and fuel inefficient. ERS Medical has worked with the trust by managing its mail and courier requirements resulting in significant reductions in carbon emissions.

East Cheshire NHS Trust

Logistics play a vital role in the smooth running of a modern health service.  ERS Medical are experts in the field and since the formation of the enlarged East Cheshire NHS Trust (ECT) on 1st April 2011 the specialist provider has been relied on to keep things moving while making savings for the Trust.

Mid Cheshire Hospitals NHS Foundation Trust

ERS Medical is the provider of courier services to Mid Cheshire Hospitals NHS Foundation Trust.  The original service contract was in place when head of procurement Clive Mosby joined the Trust in 1996.  Since then successful re-tenders and an enviable reputation for doing the job right have seen ERS Medical (Intercare prior to merger) retain the contract on every occasion.